What is STELLA AI?
STELLA AI is an AI-driven customer engagement platform designed specifically for the automotive industry. It seamlessly integrates across all dealership functions, empowering teams to excel, boosting productivity, and enhancing customer satisfaction.
Features of STELLA AI
STELLA Copilot
- Handles all inbound calls, answers questions in a human-like tone, books appointments swiftly, and sends texts or emails
- Integrates with existing dealership software to enhance dealership experience, attract new customers, and retain existing ones
STELLA Reception
- Operates like a live person, answering calls with friendly, natural language, transferring calls, monitoring lines, taking messages, and transferring to text when staff is unavailable
STELLA Service
- Automates the service booking process by handling service calls intelligently utilizing dealers' rules and policies, opcodes, and brand guidelines
How to Use STELLA AI
- STELLA is an intelligent voice assistant that handles all inbound calls, answers questions in a human-like tone, books appointments swiftly, and sends texts or emails
- It integrates with existing dealership software to enhance dealership experience, attract new customers, and retain existing ones
Benefits of STELLA AI
- Enhances customer satisfaction
- Boosts productivity and efficiency
- Saves time and money
- Provides a consistent, branded experience
- Offers comprehensive analytics and robust security features to safeguard data
Frequently Asked Questions
What is STELLA AI?
STELLA AI is an AI-driven customer engagement platform designed specifically for the automotive industry.
How does STELLA AI work?
STELLA AI handles all inbound calls, answers questions in a human-like tone, books appointments swiftly, and sends texts or emails. It integrates with existing dealership software to enhance dealership experience, attract new customers, and retain existing ones.
What are the benefits of using STELLA AI?
The benefits of using STELLA AI include enhanced customer satisfaction, boosted productivity and efficiency, saved time and money, and a consistent, branded experience.
Is STELLA AI secure?
Yes, STELLA AI offers comprehensive analytics and robust security features to safeguard data.